By Samachar Vishesh News
Chandigarh 14th September:- The District Consumer Disputes
Redressal Forum, UT, Chandigarh, has decided a case pertaining to a dispute
between a party & a marriage bureau, related to the party seeking a
matrimonial alliance through the bureau. The forum has recently ruled in favour
of the marriage bureau.
The case is connected to Virender
Singh, a resident of Chandigarh, who engaged a marriage bureau - Wedding Wish
Private Limited, located at Sector 36, Chandigarh, to find a suitable
matrimonial match. A contract was signed between the two parties and a payment
was paid to the marriage bureau.
In fulfilling the terms of contract,
the profiles of prospective girl matches were forwarded to Virender by Wedding
Wish. However, the matches could not fructify into a marriage.
Since a marriage could not fructify,
Virender wanted the fee he had paid to the marriage bureau back. However, the
marriage bureau’s stand was that the prospective profiles of young ladies had
been given to Virender and hence they had completed their liability totally as
per contract.
In this light Virender approached the
District Consumer Disputes Redressal Forum, UT Chandigarh, with his complaint
of deficiency in service. The forum after listening to both sides has decided
recently in favour of Wedding Wish.
This ruling lays to rest the argument
that it is mandatory for Wedding Wish to ensure that a match making process
will be considered as concluded, only when a marriage is fructified. With this
ruling it is clear that the service is completed when the bureau gives the
profiles of prospective girls/boys as desired by client.
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